Useful Information

Additional Drivers

Additional authorized operators can be added, for an additional charge, at the time of rental or at any rental location. The primary renter and each Additional Authorized Operator must be present to sign the rental agreement and must meet normal rental qualifications, such as showing a valid driver license, and meeting all age requirements.

AGE

Age 21-24 – May use Credit or Debit Card and meet all payment policies. Underage Charge will apply.

Local Renter Policies also apply.

Drivers License

Each Renter and Additional Driver must present a valid Driver`s License. The Driver`s License may not expire during the Term of the Rental.

International Renters must present an acceptable valid Driver License issued from your country of residence. The License must be valid for the entire rental period. If the License is in a language other than English, a certified English Translation or International Driver permit is strongly recommended. In all cases, a valid Driver License issued from your home country must be provided, whether or not you possess an International Driver Permit. You will not be allowed to rent with only an International Driver Permit.

State Issued Temporary Driver’s License

Temporary paper driver’s license issued by states are only valid when accompanied by an original expired driver’s license issued from same state as the temporary paper driver’s License.

Expired Driver’s License

Expired State Driver’s Licenses are only accepted as valid with active military Identification

EQUIPMENT

Child Seats Infant (CSI) -The infant seats are for infants from 5 to 20 pounds up to 26 inches long. The renter will be provided with the manufacturers installation instructions at the counter so he/she can correctly install the seat. Infant seats are available for back seat use only.

Child Seat Toddler (CST) -Toddler seats are for children weighing from 20 to 40 pounds up to 40 inches tall. The renter will be provided with the manufacturers installation instructions at the counter so he/she can correctly install the seat. Toddler seats are available for back seat use only.

Hand Control Right (HCR) /Hand Control Left (HCL) - Available at no additional cost. Must be reserved through the pick up location with 10 days advance notice. If advance notice is not given, equipment may be unavailable. Renters must bring their own parking permit as Advantage/EZ does not provide handicapped ID cards or car stickers. Advantage/EZ is able to provide hand controls on a variety of our rental cars. We will make every effort to provide our physically disabled customers with the vehicle of their choice.

Ski Rack/Snow Tires (SKV) - Ski equipped vehicles are available at select locations. This includes mud/all weather tires and ski racks. **CHAINS ARE NOT AVAILABLE**

GPS Travel Tablet (MTECH) - Portable GPS Plus systems are available at many locations.

ONE-WAY

A Drop Fee is assessed for renting a vehicle at one of our rental locations and returning it to a different rental location. The cost of this fee varies depending on the renting and returning location.

Payment

CARDS Accepted:

CREDIT/CHARGE Cards accepted: American Express / MasterCard / Discover / China UnionPay / Visa / BankAmericard / Optima Amex .

DEBIT cards must have AMEX / Discover / MasterCard / or Visa logo. We must be able to verify a confirmed flight reservation from the return location specified on the Rental Agreement on the scheduled rental return date.

Stored Value/Prepaid Cards/Gift Cards with or without Visa/Mastercar/Discover/AMEX logos are not acceptable at time of rental. They may be used at time of return for final settlement of charges.

Cash is accepted at time of return only.

DEPOSIT Requirements:

CREDIT CARD: An authorization for the estimated amount of rental charges plus $200 must be obtained at the time of rental. Full charges will be processed upon return.

DEBIT CARD: The total of estimated amount of rental charges plus $200 will be charged at time of rental. Any unused deposit on a Debit Card will be refunded within 3 to 5 business days, subject to your issuing bank crediting policies.

THIRD PARTY BOOKINGS: An acceptable Credit or Debit Card must be presented even if all or part of the rental has been paid to a third party. The Credit or Debit Card is subject to the same Deposit requirements stated here.

SHUTTLE

Advantage at Honolulu International airport is located in the RENTAL CAR CENTER across the street from baggage claim D through G. There are marked cross walks at baggage claim E and F, please proceed walking across to the RENTAL CAR CENTER, there will NOT be shuttle pick up in this area. For inter-island travelers or Hawaiian Airline customers, shuttle pick up will be outside of the commuter terminal and the center median across from baggage claim “B”. Shuttle will come by every 5~10 minutes.